Programs

Global Teleconference

Program:

Tuesday, March 14th, 2017- (All times listed are Eastern)

8:45 AM: Introductions and opening comments- IMSC President

9:00 AM: GigSpot- What it is and how to use it- ShopMetrics

10:00 AM: How to become a preferred shopper – Karen Marsh from Melinda Brody and Company

11:00 AM: Transitioning, how to go from being a shopper to being an editor to being the client contact- Lisa Sica from ACL

12:00 PM: Master the art of apartment shopping with Lisa Wood from the Shadow Agency- Part 1

1:00 PM: Master the art of apartment shopping with Lisa Wood from the Shadow Agency – Part 2

2:00 PM: Shut up and Let the Rep do their Job! - Liz G.

3:00 PM- Intermission

4:00 PM- Intermission

5:00 PM: I am the kind of person ....Getting into the right mindset for each shop – Liz G. 

6:00 PM: Introduction to Talon video shopping - Jonathan Pryzbyl

7:00 PM: Intro to new home video shopping- Mary LeBlanc from Mary LeBlanc and Associates

8:00 PM: Route shopping like Joe! – Joe Rossetti from J Rossetti Enterprises

Wednesday, March 15th, 2017-(All times listed are Eastern)

8:45 AM: Intro and opening comments- IMSC President

9:00 AM: ICA’s what they are and what you need to know- IMSC President

10:00 AM: Double Hitter! Become a great editor! Become a great scheduler! Missy Grey & Rhonda Evans from ACL tell you how to do it.

11:00 AM: Smoldering versus scorching bridges- Melanie H.

12:00 PM: The rationale of reporting- Amber Sisson- AboutFace

1:00 PM: Don’t be a jerk and your gnarly narratives- IMSC President

2:00 PM: GigSpot Questions answered by ShopMetrics

3:00 PM- Intermission

4:00 PM- Intermission

5:00 PM: Intro to Video Shopping by Jeff C. from Video Shopping Pros

6:00 PM: IMSC certification test prep – Part 1

7:00 PM: IMSC certification test prep – Part 2

8:00 PM: Q& A and closing comments

This program is subject to change without notice. 

Register here: https://www.imscinfo.com/shop?olsFocus=false&olsPage=products/global-mystery-shopping-teleconference-marathon-1-day-march-15th

Atlanta GA

Program:


  

2018 Atlanta Program (This program is subject to change without notice)


Thursday, May 3rd


9:00 AM to 5:00 PM


Advanced Video Training- Kathy M. – (Additional fee required)

Space is limited so if you want to register, please do so quickly. If you have questions, please email mysteryvideotraining@gmail.com

To register, please follow this link:

https://mysteryvideotraining.com/


Networking event: (Additional fee required)


6:00 PM to 7:30 PM


Register here: https://imscinfo.com/shop?olsPage=products%2Fatlanta-optional-add-on-networking-event


7:30-? Continued informal networking to follow this event at Latitude 33 


Friday, May 4th


Registration: (Desk will close at 9:00 AM)


IMSC members-8:00 AM

Non-members- 8:15 AM


8:45 AM: Please take your seat


9:00 AM: Opening statements- IMSC President


Company introductions: Our sponsors- Who they are, what they do


Break


11:00 AM: A Closer Look:The beginning and where we are now: ACL owners


12:00 PM to 1:15 PM: Lunch/networking at Latitude 33 restaurant (Not included in registration fee)


1:30 PM to 2:00 PM: Mystery shopping from home, what you can do from home: Barbara T.


2:15 PM to 4:00 PM: Company panel about various mobile apps: Once the panel has finished, company reps will visit your table and answer your questions regarding mobile app shopping.


4:15 PM to 5:00 PM: Industry Trends, tools and needs: ShopMetrics


Break


5:15 PM to 6:00 PM: My adventures in the mystery shopping industry with Astrid


Saturday, May 5th

Registration opens at 8:30 AM (Desk will close at 9:00 AM)


8:45 AM: Please take your seat


9:00 AM: Announcements 


9:15 AM to 10:00 AM: Route shopping –on a mission- Donald and Joey


Break


10:15 AM to 11:00 AM: Geo maps/working with schedulers/tips- Patricia T.


Break


11:15 AM to 12:00 PM: Mistakes I’ve made/Lessons I’ve learned- Art A.


12:00 PM to 1:15 PM: Lunch/networking at Latitude 33 restaurant (Not included in registration fee)


1:30 PM to 2:00 PM: Intro to video shopping: Cilla and Kathy M.


2:15 PM to 2:45 PM: Picking the best equipment for your shops: Russell/Joe R.


Break


3:00 PM to 3:30 PM: Techniques on remaining discreet while mystery shopping: Lisa


3:45PM to 4:15 PM: Changes in customer service through the generations- Chris


Break


4:30 PM to 5:00 PM: Diversity and Adversity in the mystery shopping industry: Donald and Joey


Break


5:15 PM to 6:00 PM: Mastering property management shops: (Apartments and new homes: Lisa W. 


Breakout sessions: No additional fees required:


Time and room to be announced:


The various equipment used by mystery shopping companies: Joe R.


How to become a scheduler for video mystery shopping companies: Lisa/Barbara


Is mystery shopping worth it? Pam


What is mystery Media Pro and how to use it: Russell/Lisa

Fine dining and getting a perfect score: Astrid from ACL


Sunday, May 6th: 


9:00 AM to 5:00 PM (may go later than this)


The beginners complete guide to video shopping: (Free)


Join mystery shopping company owners and experienced video shoppers who are going to go over all of the basics you need to get started in this lucrative side of the mystery shopping industry.